Service Technician II - $2,000 Sign On Bonus!

Job Description

Job Description

Description : Job Title

Service Technician II

Location

Varies

Department

Plumbing

Reports To

Branch Operations Manager

FLSA Status

Hourly Non-Exempt

EEO Classification

Craft Workers

Effective / Revision Date

08.15.2025

Job Summary

The Service Technician II works on potable pipe, plumbing fixtures and drain waste and vent.

Essential Job Functions

• Diagnose Plumbing Issues – Identify and troubleshoot leaks, blockages, water pressure problems, and other plumbing malfunctions in residential and commercial systems.
• Repair and Maintain Plumbing Systems – Perform repairs on pipes, faucets, toilets, water heaters, sump pumps, garbage disposals, and other plumbing fixtures.
• Install Plumbing Fixtures and Systems – Set up new plumbing systems, including sinks, showers, water heaters, and piping in new and existing buildings.
• Drain Cleaning and Sewer Repairs – Use tools such as augers, hydro-jetters, and drain snakes to clear blockages and maintain sewer lines.
• Water Heater Installation and Repair – Install, maintain, and repair traditional and tankless water heaters, ensuring proper functionality and efficiency.
• Leak Detection and Pipe Repair – Locate and repair hidden leaks in walls, floors, and underground piping to prevent property damage and water waste.
• Provide Preventative Maintenance – Offer routine maintenance services to prevent major plumbing issues and extend the life of plumbing systems.
• Ensure Code Compliance – Ensure that all plumbing work meets local building codes, safety regulations, and industry standards.
• Customer Service and Communication – Explain plumbing issues and repair solutions to customers, provide cost estimates, and maintain a professional and friendly demeanor.
• Emergency Plumbing Services – Respond to urgent plumbing calls, including burst pipes, major leaks, and sewer backups, often during after-hours or on-call shifts.
• Work with Plumbing Tools and Equipment – Utilize specialized tools such as wrenches, pipe cutters, soldering equipment, and video inspection cameras.
• Document Work and Maintain Records – Keep accurate records of work performed, parts used, and time spent on each job.
• Collaborate with Team Members – Work alongside other plumbers, apprentices, and technicians to complete projects efficiently.
• Maintain Work Vehicles and Tools – Ensure company vehicles are clean, stocked, and well-maintained with necessary tools and materials.
• Educate Customers on Plumbing Systems – Advise clients on proper maintenance practices, energy-efficient upgrades, and water-saving solutions.

Education

Experience

License & Certifications

Skills & Abilities

This position requires the capability to understand and follow both oral and written directions. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

Specific skills and abilities include, but are not limited to the following :

Travel Requirements

Physical Requirements

Work Environment

Disclaimer

This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in the job description changes the at will employment relationship existing between the Company and team members.

The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.

Delta Mechanical Inc. is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Delta Mechanical Inc. also prohibits harassment of applicants or employees based on any of these protected categories.

Requirements :