Studio Manager (Clinic Manager)Chapter Aesthetic Studio • Pittsford, NY, US

Studio Manager (Clinic Manager)

Chapter Aesthetic Studio • Pittsford, NY, US

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Studio Manager

Are you a natural leader with a passion for aesthetics and a drive to build a high-performing, guest-focused team? Chapter Aesthetic Studio is seeking a driven, people-first Studio Manager to lead our Pittsford guest-centric team. As the champion of daily operations and studio success, you'll empower your team, deliver remarkable guest experiences, and lead performance-driven results. More than a manager, you're a mentor, motivator, brand ambassador, and strategic business leader.

Job Type : Full-Time Salary : $70K+ depending on experience plus eligibility for monthly incentive pay

Why Chapter Aesthetic Studio is the next step in your career :

Competitive pay with monthly bonus incentives
Predictable scheduleno overnights or holiday shifts
Travel support and mileage reimbursement
Access to advanced treatments and cutting-edge technologies
Full benefits package for eligible employees : medical, dental, vision, 401(k) with company match, PTO, and parental leave
Employee discounts on services and retail products
Collaborative, mission-driven culture focused on results and growth

What You'll Do

Lead the studio with a people-first, results-driven mindsetguiding your team to exceed performance goals while delivering an exceptional guest experience

Coach and develop a collaborative, high-performing team through ongoing feedback, clear expectations, and meaningful recognition

Drive sales across memberships, service packages, and retail by fostering a consultative, guest-focused approach

Oversee daily operations including scheduling, inventory, guest flow, and POS management to ensure smooth and efficient studio performance

Partner closely with clinical staff to deliver a seamless and personalized treatment journey for every guest

Champion a studio culture rooted in excellence, authenticity, and positivity, ensuring team alignment with Chapter's core values

Resolve guest concerns with empathy and professionalism, reinforcing trust and long-term loyalty

Manage recruitment, onboarding, and performance for the non-clinical team, creating a supportive environment where people can thrive

Lead daily huddles and team meetings to align on goals, share updates, and drive consistent execution

Adapt confidently to change, proactively solving challenges and keeping your team motivated and focused

Build community connections and elevate brand visibility through local outreach and engagement

Step in to support front desk or sales operations when needed, modeling exceptional service and teamwork

Maintain full compliance with HIPAA and company policies, always ensuring privacy and professionalism

Keep the studio clean, organized, and brand-aligneddelivering an inviting and polished environment for every guest

What We're Looking For :

At least 2 years of experience managing a high-performing team in a sales or guest-facing environment

Proven track record of driving revenue, meeting KPIs, and leading with integrity

Strong interpersonal and communication skills; ability to influence and inspire

Organized, tech-savvy, and adaptable in a fast-paced setting

High attention to detail and ability to juggle multiple priorities

Experience with inventory, budgeting, and operations preferred

Bachelor's degree preferred; equivalent work experience considered

Passion for aesthetics, wellness, or healthcare is a plus

About Chapter Aesthetic Studio

Chapter Aesthetic Studio is a premier destination where medical expertise meets modern beauty. As part of TAG The Aspen Group we are redefining the guest experience : making confidence accessible, care personalized and results remarkable.

Ready to lead a team that changes lives through confidence?

Apply now and start your best Chapter yet.

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Studio Manager Clinic Manager • Pittsford, NY, US

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