Systems Engineer III – Wireless Data Analyst

This posting has been extended beyond the initial anticipated closing date.

Are you excited to play a pivotal role in designing, developing, and implementing enterprise-wide Operations Support Systems (OSS) applications, along with their operating systems and databases? As a Systems Engineer III - Wireless Data Analyst at Spectrum, you will be responsible for operational and engineering activities that monitor and support the service delivery of nationwide WIFI networks while applying a customer-centric approach to troubleshooting and resolving service-impacting issues in a high-performance environment. You will leverage advanced analytical tools and deep business knowledge to enhance network performance and deliver valuable reporting to stakeholders. Your work will empower Spectrum’s teams to make data-driven decisions that shape customer experiences and business outcomes. You will collaborate with internal and external organizations including Wireless Ops, NOC, Field Ops, Engineering, Product management, and 3rd parties to deliver a best-in-class Wireless Network experience for our customers.

BE A PART OF THE CONNECTION

As a Systems Engineer in Network Technology Services, your work will be responsible for operational and engineering activities that maintain and enhance the customer experience by harnessing cutting-edge technologies that power our network. If you’re interested in an opportunity to continuously learn and implement these technologies to real-life impactful scenarios, we want to hear from you.

WHAT OUR SYSTEMS ENGINEERS ENJOY MOST

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Conducts design sessions with appropriate participation from architects and engineers.
• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems/services.
• Collaborates to creates configuration designs for design and implementation of various environments.
• Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
• Triage service impacts, determine root cause, and resolve impairments with urgency.
• Reviews new support tools, application frameworks and testing tools for functionality/effectiveness.
• Installs, administers, configures and maintains OSS applications including operating systems and related software.
• Provides 'on call' support to resolve OSS application issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
• Works with database administrators to configure, tune and maintain databases in variety of languages.
• Documents systems configurations and upgrades.
• Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
• Perform other duties as requested by supervisor.

WHAT YOU'LL BRING TO SPECTURM

Required Qualifications

Experience:

• Application Development work experience - 5+ yrs
• Network OSS application work experience - 4+ yrs
• System Administration work experience - 3+ yrs
• Database support and development work experience - 3+ yrs
• Enterprise Application Integration work experience - 3+ yrs

Education:

• Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications

Technical skills:

• Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems

Skills:

• In-depth knowledge of development tools, application frameworks, and testing tools
• In-depth knowledge of OSS applications and software
• In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
  

Abilities:

• Ability to read, write, speak and understand English
• Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
• Advanced ability to create detailed documentation to functionally understand new and existing applications
• Advanced ability to follow and implement established change and control policies and procedures
• Advanced ability to troubleshoot application problems
• Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements

Preferred Qualifications

• Network Certifications: CCNA, CCNP, JNCIA, JNCIS, CWNA
• Linux Certifications: Linux+, LPIC, RHCA, or RHCE
• Certified Kubernetes Administrator (CKA), NetScout, Splunk, Grafana, Imply or other data analysis certification
• AWS Certified Solutions Architect – Associate or comparable cloud-based certification Docker Certified Associate (DCA)
  

Experience:

• 6+ Years Network Administration experience
• 5+ Years System Administration work experience
• 4+ year’s experience with SQL and industry-specific database systems
• 4+ years experience with Python scripting, debugging, programming
  

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career.
• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today’s evolving network demands.
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed.
• Total Rewards:.