NOC Operations Specialist

A company is looking for a NOC Representative.

Key Responsibilities

Perform front line operations and engineering support to ensure uninterrupted services within the Network Operations Center (NOC)

Troubleshoot and resolve issues related to commercial Optical, Carrier, VIP, and fiber-based products

Ensure accuracy of master service agreements (MSAs) and service lease agreements (SLAs) through service monitoring and reliability for clients

Required Qualifications

Comprehension of fundamental technical concepts with analytical and organizational skills

Proven ability using email, ticketing systems, and monitoring software

Ability to read and follow documented processes and procedures

Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook, and Visio

Effective interpersonal communication skills