Talent.com
Remote Member Service Representative
Remote Member Service RepresentativeTEKsystems • Norfolk, VA, United States
Remote Member Service Representative

Remote Member Service Representative

TEKsystems • Norfolk, VA, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]
  • Job Title : Member Service Representative - Contact Center
  • Job Description
  • Join a dynamic team in a 24 / 7 high-volume, schedule-driven, and structured contact center operation. You will be responsible for responding to inquiries and requests from members and individuals, providing information about our products and services. Demonstrate knowledge, active listening, and adaptability to ensure an optimal member experience. You will perform transactions for savings, checking, consumer loans, credit cards, IRAs, and other accounts. Additionally, advise members on products and services that may meet their needs, fostering positive interactions.
  • Responsibilities
  • Respond to member inquiries and requests in a structured contact center environment.
  • Provide information regarding products and services with active listening and engagement.
  • Perform transactions related to savings, checking, consumer loans, credit cards, IRAs, and other accounts.
  • Advise members on products and services that may fit their needs.
  • Ensure compliance with policies while handling high-volume calls.
  • Essential Skills
  • Strong customer service skills.
  • Experience in data entry and handling inbound and outbound calls.
  • Proficiency in a call center environment.
  • Ability to maintain policy compliance.
  • Additional Skills & Qualifications
  • Experience in call center, administrative, secretary / receptionist roles, banking / mortgage, professional environment, or high-volume retail environment.
  • Why Work Here?
  • Work with the largest Credit Union in the world, serving the financial needs of the military and their families globally. Enjoy being part of a team with over 343 branches worldwide, where you can make a difference in a busy, high-volume Contact Center.
  • Work Environment
  • These are remote opportunities requiring candidates to live within 60 miles of Suite 250, Virginia Beach, VA. The Contact Center operates 24 / 7 / 365, allowing you to choose a shift that aligns with your lifestyle while ensuring work-life balance. Scheduled breaks and meals are structured, with flexible shift start and end times within a one-hour window. Be prepared for back-to-back phone calls, with shifts potentially extending to four hours before a break.
  • Job Type & Location
  • This is a Contract to Hire position based out of Norfolk, VA.
  • Pay and Benefits
  • The pay range for this position is $19.50 - $19.50 / hr.
  • Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a hybrid position in Norfolk,VA.
    • Application Deadline
    • This position is anticipated to close on Dec 26, 2025.
    • h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    [job_alerts.create_a_job]

    Member Service Representative • Norfolk, VA, United States

    [internal_linking.similar_jobs]
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    SHELTON LUCAS - State Farm Agent • Hampton, VA, US
    [job_card.full_time]
    As a Customer Service Representative with Shelton Lucas State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Your atte...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    AJ Fraley - State Farm Agent • Newport News, VA, US
    [job_card.full_time]
    Our agency opened in 2008 and currently has a small but highly experienced team of two.Before becoming an agent, I spent 18 years working for a life insurance agency, which gave me a strong foundat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Radiation Therapist - $1,936 to $2,164 per week in Charlottesville, VA

    Travel Radiation Therapist - $1,936 to $2,164 per week in Charlottesville, VA

    AlliedTravelCareers • Chesapeake, Virginia, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Radiation Therapist in Charlottesville, Virginia, 22901!. Now Hiring : Allied Healthcare Radiation Therapy - Charlottesvi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Membership Director

    Senior Membership Director

    YOUNG MENS CHRISTIAN ASSOCIATION OF SOUTH HAMPTON • Norfolk, VA, US
    [job_card.full_time]
    The Senior Membership Experience Director provides critical leadership to the Center Membership and Family Experience teams. This role assists the District Vice.Director in supervising Membership Ex...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Real Estate Agent - Leads Provided

    Real Estate Agent - Leads Provided

    Envision VA Home • Gloucester Point, VA, US
    [job_card.full_time]
    Elevate Your Real Estate Career with Envision VA Home!.Join Envision VA Home, a dynamic and rapidly expanding team where ambitious agents are empowered to reach their full potential.Our cutting-edg...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Paula Boyd - State Farm Agent • Hampton, VA, US
    [job_card.full_time]
    Paula Boyd - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service R...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Radiation Therapist - $1,936 to $2,164 per week in Charlottesville, VA

    Travel Radiation Therapist - $1,936 to $2,164 per week in Charlottesville, VA

    AlliedTravelNetwork • Chesapeake, Virginia, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Prime Time Healthcare to find a qualified Radiation Therapist in Charlottesville, Virginia, 22901!. Now Hiring : Allied Healthcare Radiation Therapy - Charlottesvi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Sales Team Member - Entry Level / Experienced

    Remote Sales Team Member - Entry Level / Experienced

    Wood Agency Life • Newport News, VA, US
    [filters.remote]
    [job_card.full_time]
    Start Your Sales Career with Purpose.Looking to launch a meaningful career where you can grow professionally.Entry-Level or Experienced Life Insurance Sales Agents. We provide full training, licensi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TurboTax Customer Service Representative - Work from Home

    TurboTax Customer Service Representative - Work from Home

    TurboTax • Portsmouth, Virginia
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax (WFH) Customer Service (Flexible Hours)

    TurboTax • Norfolk, Virginia
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Chesapeake, Virginia
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Chesapeake, Virginia
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Crew Member

    Crew Member

    1251 - Dave's Hot Chicken - Virginia • Chesapeake, VA, US
    [job_card.full_time]
    The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork.The Te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Representative Overnight

    Member Services Representative Overnight

    Planet Fitness • Chesapeake, VA, US
    [job_card.full_time]
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Representative

    Member Services Representative

    Planet Fitness • Norfolk, VA, US
    [job_card.full_time]
    Member Services Representative - Front Desk.Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.Perform to your be...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Shawn Fischer - State Farm Agent • Chesapeake, VA, US
    [job_card.full_time]
    As a Customer Service Representative - State Farm Agent Team Member with Shawn Fischer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Radiation Therapist - $2,331 per week in Charlottesville, VA

    Travel Radiation Therapist - $2,331 per week in Charlottesville, VA

    Medical Solutions • Chesapeake, Virginia, US
    [job_card.full_time]
    A facility in Charlottesville, VA is seeking its next amazing Radiation Therapist.Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high demand nationw...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Member Services Representative Overnight

    Member Services Representative Overnight

    Planet Fitness - Excel Fitness • Chesapeake, VA, US
    [job_card.full_time]
    We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in gre...[show_more]
    [last_updated.last_updated_30] • [promoted]