Customer Service Samples Coordinator

Title : Customer Service Samples Coordinator

Schedule : Monday to Friday, 9 : 00am-5 : 00pm, on-site

Location : Northvale, NJ

Job Type : Permanent, full-time

Job Description :

We are seeking a Sample Department coordinator to support our growing business. This person would be responsible for answering emails related to customer and sales representative sample request, picking sample memos from warehouse, shipping and updating the ERP system. The candidate must be very detail oriented, organized, able to multi-task, time management, strong communication skills and collaborate with other team members.

Job Duties :

• Pick / Process sample orders
• Answer emails
• Update CRM / Generate sample reports for sales team
• Process Shipping Labels
• Communicate with Customer Service and Sales teams
• A candidate with the willingness to learn over time
• Label Printing processes for memo samples
• Interest in Customer Service
• Organize sampling process

Requirements :

Benefits :

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.