Customer Support Manager Tax REMOTE (Seasonal)

Team Manager | Contact Center Operations (Seasonal)

Remote U.S. | Full Time | starting at $38 / hour + 401K + Match | Incentives / Bonuses

Opportunity Highlights :

• Wide range of shifts, including evenings and weekends.
• 100% Remote work in the U.S.
• Growth potential
• Starting at $38 / hour + incentives
• Work from early November 2025 through April 30, 2026 averaging 40+ hours per week.

A dedicated hardwired Ethernet connection is required.

Candidates with Contact Center experience leading remote teams and driving team attainment of SLAs and KPIs are strongly preferred.

JDA TSG's Tax Services Group is hiring Team Managers for the upcoming tax season. If you are looking for remote seasonal work, we would love to speak with you about joining our team! You should have a history of leading remote support teams and an obsession with the customer experience.

On a Typical Day, you will :

What you bring to the role :

What We Provide :

We need folks who can work the entire season (through the end of April). Can you commit?

APPLY NOW!

About JDA TSG :

Since 2011, our mission has remained the same : to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, protected veteran status, political affiliation, or any other status protected by applicable law.

Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.