A company is looking for a Dispatcher to handle various branch-specific tasks and maintain communication with employees and managers.
Key Responsibilities
Promptly answer incoming calls and provide high-level customer service
Transfer calls and dispatch assignments to appropriate personnel
Update and audit company databases to ensure compliance and accuracy
Required Qualifications
High school diploma required
Six months to one year of related customer service experience preferred
Knowledge of databases and proficiency in spreadsheet and word processing software
Ability to read and interpret documents such as safety rules and procedure manuals
Physical ability to sit, use hands, and occasionally lift up to 25 pounds
Dispatcher • Fort Wayne, Indiana, United States