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Customer Service Representative (Insurance)
Customer Service Representative (Insurance)Hire Up Staffing Services • Fresno, CA, United States
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Customer Service Representative (Insurance)

Customer Service Representative (Insurance)

Hire Up Staffing Services • Fresno, CA, United States
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  • [job_card.full_time]
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Job Description

Customer Service Representative - Insurance Agency

Location : Fresno, CA

Pay : Up to $22 / hr or more depending on experience

Schedule : Monday-Friday, 9am-5pm (35-hour work week)

A well-established insurance agency is looking for a dependable and upbeat Customer Service Representative to support daily operations and help the team grow. If you enjoy working with people, staying organized, and handling a variety of service tasks, this could be a great fit.

What You'll Do :

  • Provide timely and friendly support to policyholders
  • Answer questions about coverage, billing, policy changes, eligibility, and payments
  • Process updates, forms, endorsements, and client information
  • Maintain accurate records through the agency management system
  • Assist with outreach to current clients and prospects for appointments
  • Help the team meet service and marketing goals
  • Take on additional tasks as needed to support the office

Requirements :

  • Active Property & Casualty License - required
  • Strong communication skills (written and verbal)
  • Ability to work independently and make sound decisions
  • Strong attention to detail and follow-through
  • Comfortable managing multiple priorities
  • Proven reliability and professionalism

    • Preferred Skills :

  • Customer service experience
  • Familiarity with personal lines insurance
  • General computer proficiency

    • Training & Onboarding Includes :

  • Office and system training
  • Phone / service skills development
  • Claims process overview
  • Licensing study time (if needed)
  • Background check

    • If you enjoy helping people and want to be part of a supportive, motivated team, we'd love to connect with you. Apply today!

    Job Requirements

    P & C License

    Additional Information

    Partnering with a professional recruiter increases your chances at being exposed to the most competitive positions out there today and helps build your career in the right direction. The recruiters can give you advice on your interviewing, resume tips and help provide feedback on companies that you're applying to on your own. And there's no cost to you!

    We look forward to helping you!

    Career Expert

    Albert Gonzales

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    Insurance Customer Service Representative • Fresno, CA, United States

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