Sales Support Specialist

Job Description

Job Description

Why Join Us :

At AlphaGraphics South Charlotte, we help businesses and organizations look their best through high-quality print, signage, and marketing solutions. From custom business cards and brochures to large-format signage and branded displays, our team takes pride in producing exceptional work that helps our clients stand out. Were a locally owned and operated center backed by a national brand with over 50 years of proven excellence, giving our employees the best of both worlds.

We value professionalism, reliability, and pride in a job well done. Whether youre on the production floor, working with clients, or managing projects behind the scenes, every role here contributes directly to our customers success and the reputation weve built for quality and service.

Key Responsibilities :

• Receive project details from the sales team and open job tickets
• Coordinate between design, production, and finishing departments to ensure on-time delivery
• Track job stages and follow up on proofs, approvals, and materials
• Maintain organized documentation and communicate status updates to internal teams
• Troubleshoot project challenges and resolve issues proactively
• Serve as the main internal point of contact once the sale has closed

Qualifications :

Benefits & Perks

How to Apply : If you are passionate about helping clients and have the skills and experience we are looking for, we would love to hear from you! Please submit your resume and a cover letter explaining why you would be a great fit for the Sales Support Specialist role at AlphaGraphics South Charlotte to employment@alphagraphicssouthcharlotte.com.