Front Desk Medical Receptionist

Job Description

Be the welcoming face of a specialty practice and keep the front office running smoothly—phones, scheduling, check-in / out, insurance verification, and EMR accuracy—while protecting patient privacy.

What you’ll do

Greet patients, manage multi-line phones, and handle daily front-desk flow.

Schedule, reschedule, and confirm appointments; coordinate provider calendars.

Check patients in / out, collect co-pays, obtain / update demographics and insurance.

Verify eligibility / benefits and capture authorizations when needed.

Maintain accurate electronic medical records (EMR); scan / index documents.

Triage messages and communicate clearly with patients, clinicians, and admin staff.

Uphold HIPAA and practice privacy / security policies at all times.

Required

2+ years medical front office / reception experience (preferred).

Active MediClear (or equivalent HIPAA compliance certification).

Proficiency with medical scheduling software and EMR / EHR systems.

Professional, empathetic customer service; strong written / verbal communication.

Basic medical terminology; reliable, organized, and detail-oriented.

Nice to have

Insurance verification & prior authorization experience.

Cash handling / point-of-service collections.

Bilingual English / Spanish.

Why you’ll love it

Stable role with clear impact on patient experience.

Collaborative team and growth opportunity within a specialty practice.

Requirements

Assistant