The achievers and courageous challenge-crushers we seek, have the following characteristics and skills
What You will Do :
- Own and be responsible for the customer satisfaction, employee engagement, and Quest business metrics for a diverse team of 7-12 individuals at customer site
- Control and influence the culture of your team by leading by example with our company Core Values and displaying a Founders Mentality
- Actively own, track, and drive accurate workload forecasting and project resource assignments to ensure optimum efficiency of the team
- Ensure employee deliverable completion, while adhering to project schedule and quality requirements
- Build relationships with internal Quest departments, as well as external customers
- Leverage your ability to generate and maintain the confidence of current and new customers
- Build the capability of your team through a formalized and tracked training plan for each team member
- Assist with interviewing and onboarding of new team members
- Construct and own a team succession plan and business continuity plan for sustainable success
- Set yearly goals for team members and hold quarterly performance reviews on progress
- Facilitate training for team knowledge gap closures
- Generate and facilitate employee engagement initiatives for your team
- Host recurring meetings with team members to flow down information and drive goal completion
- Actively seek out new work opportunities to enable team growth
- Support larger business initiatives and delivery growth strategies
- Ensure compliance to Quest policies and procedures for your team
- Execute part time on a statement of work (SOW)
- Work with the other leadership team to look for opportunities for improvement across the program.
- Have an understanding of the health status and associated risks of all projects worked by your team. Escalate issues as needed.
- Support delivery of customer work and owning all aspects of project success
How You Will Get Here :
3+ years of exposure with leading, mentoring, coaching, supervising2+ years of experience in a manufacturing related competencyExcellent interpersonal and communication skillsProficiency with Microsoft Office softwareA demonstrated ability to form and maintain strong customer relationshipsRobust and refined organizational and time management skills to ensure project success across multiple customers and Statements of WorkStrong business acumen, including managing financials, assessing risks, and being flexible to adapt to inevitable project changesA willingness and desire to learn and focus on continued personal career growthAn ability to work well across borders in a global company, and in a fast paced, team-oriented environmentA process-oriented mindset with a desire to improve standard operationsA familiarity with the aerospace industryPay Range : $65,000 - $80,000
Work Requirements :
This role is considered an on-site, first shift position located in Windsor Locks, CT.
You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.Benefits :
401(K)401(K) matchingDental InsuranceHealth InsurancePaid time offVision Insurance