Job Description
Job Description
Overview of Position
Jewish Family & Children’s Service seeks an Office Coordinator to oversee and maintain office operations, administrative support, and physical upkeep of a large social services agency, as we pursue our mission of helping individuals and families address a wide range of life challenges.
You will be a hands-on contributor, supervising a small team, and managing vendor relationships for outsourced support. This position will require flexibility and resourcefulness, a willingness to take ownership of projects and issues as they arise, and excellent organizational and time management skills. You should be comfortable with technology, able to learn and use a range of software systems to support productivity and efficiency. Excellent customer service and communication skills (written and oral) and administrative skills are required as you will interact with a variety of internal and external constituents across the agency.
Highlights
- Full time in-person position out of our Waltham Office.
- Paid time off includes ample sick time and 22 days of vacation, in addition to national and some Jewish holidays.
- Immediate eligibility for medical insurance, dental, vision, retirement plan; no waiting period
Primary Duties and Responsibilities
Office Management :
Be the primary support for the day-to-day administrative operations of our headquarter office in Waltham, and provide periodic support to other satellite locations both office and residential as needed.Process mail daily
Manage supply orderingComplete daily fiscal depositCoordinate agency record retention programManage office food orderingProvide front desk reception coverage, routinely up to 20 hrs / week and as needed :Greeting staff, clients and visitors, and directing lobby traffic
Screening and directing main phone lineMonitor and maintain building securityCoordinate event space with program staffPerform additional tasks as needed which may include data collection / entry, project coordination, reporting, purchasing, etc.Facilities :
Manage and monitor building systems :Oversee relationships with office / facilities vendors
Repairs and seasonal needs
Monitoring HVAC systemEnsure all building permits / inspections / reviews are completed and reports filedOversee janitorial staffSupport and manage staff / other agencies maintenance requestsProvide light handy work such as hanging pictures, moving packages, arranging office furnitureBe available to address off-hours facilities emergenciesProvide evening / after-hours coverage as needed for program building useProvide emergency evening and weekend coverage as neededSupervisory
Supervise small team of office assistants performing front desk reception and facilities tasks.Manage after-hours coverage calendarKnowledge, Experience, and Skills
Education / Experience Requirements :
High Scholl diploma or equivalent with 3-5 years of work experience that includes customer support and supervisory experienceStrong computer skills and working knowledge of Microsoft Office required along with the ability to quickly learn new technologyMust have proficiency in, or the ability to learn to operate a multi-line phone / switchboard and accompanying telephone softwareMust have strong organizational and interpersonal skills, ability to juggle between emergent and routine office tasksSkills and Competencies :
Able to work independently and flexibly and to react quickly to solve problemsAbility to be onsite daily and provide emergency coverage as neededHold a valid driver’s license and be able to commute to offsite locations as neededAble to lift up to 50 poundsABOUT JF&CS
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promoting from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.
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