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Assistant, Administrative, Small Business Center

Assistant, Administrative, Small Business Center

Guilford Technical Community CollegeNorth Carolina, United States
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Description

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC , you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

The administrative assistant provides a wide variety of administrative and support functions for the Small Business Center. The administrative assistant will at times work independently by taking initiative to ensure efficient daily operations, collaborates with a wide range of internal and external college constituencies to support the unit effectively. Responsibilities include, but are not limited to the following : prepare payroll, create contracts, assist with purchasing processes, perform word processing / data entry, duplicate materials, maintain files and critical records, answer / assess telephone inquiries, prepare correspondence, schedule meetings and tasks, arrange travel, assist with budget management, and record meeting minutes.

Mid Salary

$43,877.79 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.

Duties / Functions

Difficult Challenges

Contacts

Education Required

  • Associates Degree in Business Administration, Office Management or related field, or at least four years’ of related administrative experience.

Education Preferred

  • Bachelor’s Degree in Business Administration, Office Management or related field
  • Experience Required

  • Two years of related administrative experience and a proven record of progressively responsible experience in administrative functions, including evidence of experience in the following areas :
  • o Thorough knowledge of office practices, procedures and equipment to include basic accounting practices to track budget and expenditures

    o Proficiency in Microsoft Office products and experience using word processing, developing spreadsheets, developing presentations, and using database software applications

    Experience Preferred

  • More than 2 years of recent progressively responsible experience providing administrative support
  • Experience in an academic setting
  • Recent experience with an enterprise student information system (e.g., Colleague)
  • Possess an intermediate knowledge of database programs (e.g., Access)
  • KSA Required

  • Ability to create, correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation and communication software. Willingness to be continually updated in these skills.
  • Ability to work independently with limited supervision.
  • Demonstrate initiative in upgrading skills with professional developmental opportunities.
  • Ability to handle paperwork and confidential information with discretion and sensitivity.
  • Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks.
  • Ability to work efficiently and calmly under pressure.
  • Strong verbal skills and personable manner in dealing with the public in person and on the phone.
  • Ability to compose correspondence with correct punctuation and grammar.
  • Strong proof reading skills.
  • Ability to communicate effectively both orally and in written form.
  • Punctuality and flexibility in time management.
  • Neat, professional appearance and attire.
  • Proficient computer skills.
  • Accuracy and attention to detail is a must.
  • Ability to organize and maintain files for ready access.
  • Must be willing to work flexible schedules as needed. Will be in constant contact with public at all times.
  • KSA Preferred

    Department / Job Specific Requirements

  • Ability to sit for long periods; will be using computer for hours at a time.
  • Learn Small Business Center Network client management system.
  • Experience in small business setting and / or knowledge of operating a small business
  • Represent Small Business Center at local resource / Consortium events in support of the ecosystem.
  • Recent experience with customer relation management systems
  • Ability to assist clients with responding to standard questions in business planning templates
  • Assess client’s basic needs at intake and recommend the appropriate workshops or refer for counseling.
  • The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter :

  • Ethics
  • Safety / Shooter on Campus
  • Personal Information Protection Training ( PIP )
  • Anti-Discrimination / Harassment & Title IX
  • Other training may be required as determined applicable.
  • Physical Demands

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