Assistant, Administrative, Small Business Center

Description

• Associates Degree in Business Administration, Office Management or related field, or at least four years’ of related administrative experience.

• Bachelor’s Degree in Business Administration, Office Management or related field

• Two years of related administrative experience and a proven record of progressively responsible experience in administrative functions, including evidence of experience in the following areas:

• More than 2 years of recent progressively responsible experience providing administrative support
• Experience in an academic setting
• Recent experience with an enterprise student information system (e.g., Colleague)
• Possess an intermediate knowledge of database programs (e.g., Access)

• Ability to create, correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation and communication software. Willingness to be continually updated in these skills.
• Ability to work independently with limited supervision.
• Demonstrate initiative in upgrading skills with professional developmental opportunities.
• Ability to handle paperwork and confidential information with discretion and sensitivity.
• Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks.
• Ability to work efficiently and calmly under pressure.
• Strong verbal skills and personable manner in dealing with the public in person and on the phone.
• Ability to compose correspondence with correct punctuation and grammar.
• Strong proof reading skills.
• Ability to communicate effectively both orally and in written form.
• Punctuality and flexibility in time management.
• Neat, professional appearance and attire.
• Proficient computer skills.
• Accuracy and attention to detail is a must.
• Ability to organize and maintain files for ready access.
• Must be willing to work flexible schedules as needed. Will be in constant contact with public at all times.

• Ability to sit for long periods; will be using computer for hours at a time.
• Learn Small Business Center Network client management system.
• Experience in small business setting and/or knowledge of operating a small business
• Represent Small Business Center at local resource/Consortium events in support of the ecosystem.
• Recent experience with customer relation management systems
• Ability to assist clients with responding to standard questions in business planning templates
• Assess client’s basic needs at intake and recommend the appropriate workshops or refer for counseling.

• Ethics
• Safety/Shooter on Campus
• Personal Information Protection Training ( PIP )
• Anti-Discrimination/Harassment & Title IX
• Other training may be required as determined applicable.