Job Description
Job Description
Donation Processor & Receiver (Full-Time)
Pay : $16.50 / hour
Schedule : Monday–Friday
Location : Buffalo, NY at our Warehouse
About the Role
Hearts Thrift Stores is looking for a Donation Processor and Receiver (DPR) to support the daily flow of donated goods from our donors to the sales floor. This role is essential to keeping our stores running efficiently while creating a positive and respectful experience for every donor.
If you enjoy hands-on work, staying active, and being part of a mission-driven team, this could be a great fit.
What You’ll Do
- Receive, sort, and price donated items for retail sale
- Greet and assist donors in a friendly, professional manner
- Help unload donations and issue donation receipts
- Share the Hearts Thrift Stores mission and thank donors for their support
- Screen donations and follow company guidelines for accepted and prohibited items
- Identify quality merchandise and work with management on pricing when needed
- Tag and stage merchandise for the retail team
- Track and report daily production numbers and communicate any challenges
- Keep donation, processing, and staging areas clean and organized
- Assist with inventory needs and supply restocking
- Provide clear direction when working with volunteers
- Follow company policies, procedures, and code of conduct
- Perform other duties as assigned
What We’re Looking For
High school diploma or GED preferredReliable and punctual with consistent attendanceAbility to work in a fast-paced environmentComfortable standing for extended periodsAbility to lift up to 35 poundsStrong customer service and communication skillsAbility to work independently and as part of a teamRetail or sales experience preferredExperience working with volunteers is a plusBasic computer skills (POS systems, email, Google Docs, Microsoft Word)Why Work With Us
Full-time, weekday schedule (Monday–Friday)Mission-driven organization making a positive community impactComprehensive benefits package, including :401(k)Flexible Spending Account (FSA)Health Savings Account (HSA)Health, Dental, and Vision InsuranceJob Type : Full-Time
Work Location : In person