A company is looking for a Customer Service Associate Representative to provide support related to health benefits and claims.
Key Responsibilities
Answer inquiries from participants, clients, and providers regarding benefits and claims
Document interactions and maintain accurate records of calls and claims
Assist team members and support clients with questions about their health benefit plans
Required Qualifications
High school diploma or GED required
Basic computer and customer service experience
Minimum typing speed of 45 wpm
Ability to read and interpret benefit plans and insurance documents
Commitment to privacy and confidentiality standards
Customer Service Associate • Charlotte, North Carolina, United States
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