Computer Support Technician Level 1, 10am 630pm

Technology / Media Services / Computer Technician

• Date Posted :

12 / 3 / 2025

• Location :

Oak Park and River Forest High School

• Date Available :

As soon as possible.

• Closing Date :

12 / 16 / 2025

Job Title : Computer Support Technician

Reports to : Lead Helpdesk Technician

Terms and Conditions : Full-time 12-month position.

FLSA Status : Non-Exempt

Salary : Base salary $50000 - $66000 depending on qualification and experience; competitive benefits package including participation in Illinois Municipal Retirement Fund (IMRF) pension system.

Please click here for more information regarding salary and benefits.

Position Purpose :

Under the general supervision of the Director of Technology to maintain the school districts computer and network equipment in operating condition meeting the technology needs of the district; troubleshooting and repairing computer hardware and software and resolving immediate computer operational problems.

Essential Performance Responsibilities :

• Installs and maintain computer operating systems application software and related computer equipment.
• Performs computer and network hardware and software repair (computers servers switches printers scanners and programs).
• Creates and maintains E-Mail and Internet accounts on computers; configures E-Mail and security on computers.
• Inspects computer and network equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs.
• Assesses malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.
• Provides technical support to users of hardware and software.
• Maintains the school based computer labs in good working order.
• Trains selected individuals for the purpose of ensuring their ability to use computer systems and new or existing software.
• Coordinates computer and network-related repair requests.
• Assists in record-keeping regarding the functioning and inventory of the school districts computers and related equipment repairs etc.
• Assists in making recommendations regarding the purchase of new computers software and related equipment.
• Rotates for board meeting support and flexes hours to accomidate need

Additional Duties :

Performs other related tasks as assigned.

Note : The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

Equipment :

Uses personal computers servers switches scanners and printers and related equipment.

Travel Requirements :

Travel to school district locations to repair hardware install software and assist end users.

Knowledge Skills and Abilities :

• Extensive knowledge of computer hardware and software installation procedures.
• Knowledge of all school district personal computer and software applications.
• Understanding of current operating platforms computer hardware and associated peripherals and software applications.
• Ability to inspect assess troubleshoot and repair computer network system hardware and software.
• Ability to work independently.
• Extensive knowledge of E-Mail Internet WAN LAN and other computer network programs and operations.
• Ability to communicate effectively with all levels of end-users.
• Ability to follow oral and / or written instructions.
• Ability to report work orally and / or in writing to supervisor.
• Ability to establish and maintain cooperative working relationship with staff and others contacted in the course of work.
• Ability to carry out instructions furnished in written or oral form.
• Ability to add subtract multiply and divide and perform complex arithmetic operations.
• Analytical problem-solving and creative-thinking skills with respect to computer-related issues.

Physical and Mental Demands Work Hazards :

Works in standard office and school building environments.

Note : Also see the Summary of Physical Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position.

Qualifications Profile :

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to :

• High School diploma.
• Related college or technical school coursework.
• Documented training in computer hardware software and network use troubleshooting and repair.
• A certification and networking certifications preferred.
• Motor Vehicle Operators License or ability to provide own transportation.
• Significant successful related experience in computer and network installation maintenance troubleshooting and repair.

Required Experience :

IC

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 50000 - 66000