Senior Order SpecialistVirtualVocations • Worcester, Massachusetts, United States
Senior Order Specialist
VirtualVocations • Worcester, Massachusetts, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Order Specialist.
Key Responsibilities
Oversee the processing of Access Service Requests (ASRs) and Local Service Requests (LSRs) from submission to completion
Interface with customers to resolve discrepancies and provide updates on order status
Coordinate the escalation of orders and provision network builds for new carriers and existing network expansions
Required Qualifications
Bachelor's degree in Communications, Management of Information Systems, Engineering, Math, Science discipline, or equivalent experience
Minimum of seven (7) years of experience in Telecommunications (ISPs, MSOs & Telcos)
Minimum of three (3) years of experience in Commercial customers order operation or billing support management
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Senior Order Specialist • Worcester, Massachusetts, United States
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