Registration Coordinator (Temporary)

Job Description

Job Description

LHH is actively seeking a Registration Coordinator for one of our top clients in Reno! This will be a long term contract opportunity that will be onsite at their Reno office.

Registration Coordinator

The Registration Coordinator is responsible for receiving and registering household goods relocation orders, ensuring all transportation and logistics processes are initiated accurately and on time. This role requires strong attention to detail, excellent communication skills, and the ability to collaborate effectively with internal teams, customers, and external partners.

Key Responsibilities

• Accurately enter new orders, shipment details, and updates into tracking and logistics systems.
• Trace shipments with carriers such as steamship lines, trucking vendors, and railroads, and update records accordingly.
• Answer incoming customer calls, respond to inquiries, and take appropriate follow-up actions.
• Monitor and promptly respond to customer emails and communications, escalating issues when necessary to ensure customer satisfaction.
• Maintain accurate and up-to-date records in the company's proprietary database.
• Review data for errors, research and resolve exceptions, and address service request escalations.
• Support department KPIs and help maintain high customer satisfaction scores.
• Perform general office duties such as typing, faxing, mail distribution, scanning, and document management.
• Provide feedback on process improvements and contribute to departmental initiatives.
• Update schedules, logs, and daily task lists.
• Perform other duties as assigned.

Qualifications

Education

Experience

Skills & Abilities

Core Competencies

Pay Details : $18.00 to $20.00 per hour

Search managed by : Kaitlynne Hope

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.