General Manager
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
Experience in management within HVAC and Plumbing companies.Minimum of 5-7 years of experience in a managerial roleProven track record of achieving business targets and improving organizational performanceStrong leadership and team management skillsExcellent verbal and written communication abilitiesProficient in financial management and budgetingStrong problem-solving and decision-making skillsAbility to develop and implement strategic business plansExperience in performance evaluation and staff developmentFamiliarity with industry-specific regulations and complianceProficiency in relevant software tools and systemsAbility to work under pressure and handle multiple tasks simultaneouslyStrong customer service orientation and relationship-building skillsFlexibility to adapt to changing business needs and environmentsPay : $125,000 Annually + Bonus Structure
Compensation details : 125000-125000 Yearly Salary
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