Floor Manager

Job Details

abc Restaurants are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet. Our atmospheric element features environmentally conscious stories, honoring the preservation of the arts and global sustainability.

We are currently seeking  Floor Manager  for abc restaurants by Jean-Georges.

Jean-Georges has made culinary history and developed a reputation as remarkable as his food by tapping his deep understanding of the restaurant world and pairing it with his forward-thinking vision.

POSITION SUMMARY

The Floor Manager directs and motivates the service staff to ensure that guests are having a great time. The Floor Manager will be responsible for ensuring a high standard of appearance, hospitality and service in personnel and cleanliness of the dining rooms. The Floor Manager will be responsible for ensuring the timeliness of food service, supervise / train service staff, and manage within the budgetary restraints. The Floor Manager will support in developing and implementing programs to increase revenues through repeat business and higher check averages.

ESSENTIAL JOB RESPONSIBILITIES

• The Floor Manager is to provide the highest quality service to guests at all times
• Maintain integrity of service, visit tables while on floor to solicit feedback. Responsible to help on floor when necessary
• Supervise line level staff, establishing positive working relationships
• Support recruiting, hiring, supervision, scheduling, development, mentoring and training of hourly employees
• Proper managing and reporting of all revenue, and costs. Ensure they are in line with the budget and / or guidelines
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
• Keep records required by government agencies regarding sanitation or food subsidies
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Maintain and keep record of food and equipment inventories
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented to restaurant standards
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Partner with the kitchen staff to ensure proper food presentation and timely preparation
• Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance
• Maintain front-of-house staff schedule and assign duties
• Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
• Ensure that company policies and procedures, safety and other laws, regulations, and requirements are implemented and followed
• Operate ethically to protect the image of the company
• Complete opening and closing procedures
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Perform other duties and responsibilities as required or requested

KNOWLEDGE, EXPERIENCE AND SKILLS

PHYSICAL REQUIREMENTS

COMPENSATION

The base pay range for this position is $70,000.00-$80,000.00 a year. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history / job-related knowledge, qualifications and skills, etc.

Jean-Georges is an Equal Opportunity Employer.