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Behavioral Health Technician I
Behavioral Health Technician IBurrell Behavioral Health • Columbia, MO, US
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Behavioral Health Technician I

Behavioral Health Technician I

Burrell Behavioral Health • Columbia, MO, US
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Behavioral Health Technician I

The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients / patients. Duties generally include, but are not limited to, providing general oversight of day to day activities and at times, redirect of clients / patients; health monitoring (vital signs), intervene / respond to crisis and communicate with established treatment team, facilitate group education / structured activities, and / or transport clients / patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client / patient treatment plan, monitoring and documenting client / patient behavior and providing safe, therapeutic, and supportive environment for clients / patients.

For Residential Facility and Withdrawal Management :

  • Admit, supervise, monitor, transfer, and discharge clients / patients.
  • Ensure monitoring of vital signs, signs and symptoms of withdrawal, and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.
  • Obtain and record vital signs and relevant medical symptoms per policy and / or as indicated by medical personnel when applicable.
  • Oversee medication administration per policy and procedure and as permitted by appropriate training certifications / permissions.
  • Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client / patient or staff-administered when appropriate training permits.
  • Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.
  • Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.
  • Properly documents client's reported blood glucose level as indicated and maintains agency approved equipment per manufacturer's guidelines.
  • Reports medication errors and / or medication discrepancies per agency policy and procedures.
  • Follows Medication Storage and Destruction Policy & Procedure.
  • Screen and monitor clients / patients for signs and symptoms of withdrawal to ensure that safety and recovery needs are being met (when applicable).
  • Facilitate client / patient supervision checks per policy and / or procedure or when indicated by a safety / precautions plan.

For Illinois Only in addition to other duties listed : Serve in on-call for shift coverage.

For Residential Care Facility (RCF) :

  • Assist clients / patients with personal care (e.g. grooming, bathing, dressing, etc.) when needed.
  • Admit, supervise, monitor, transfer, and discharge clients / patients.
  • Ensure monitoring of vital signs and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.
  • Obtain and record vital signs and relevant medical symptoms per policy and / or as indicated by medical personnel when applicable.
  • Oversee medication administration per policy and procedure and as permitted by appropriate training certifications / permissions.
  • Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client / patient or staff-administered when appropriate training permits.
  • Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.
  • Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.
  • Properly documents client's reported blood glucose level as indicated and maintains agency approved equipment per manufacturer's guidelines.
  • Reports medication errors and / or medication discrepancies per agency policy and procedures.
  • Follows Medication Storage and Destruction Policy & Procedure.
  • Note : Any self-administration of medication has to be with physician orders (whether OTC or prescribed medications).
  • Facilitate client / patient supervision checks per policy and / or procedure or when indicated by a safety / precautions plan.
  • For all locations :

  • Encourage clients / patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible. The supervisor and / or treatment team will assist with developing / implementing therapeutic interventions.
  • Participate as an active member of the treatment team by helping to identify client's strengths, needs, abilities and preferences.
  • Document and / or report at shift change and / or in client / patient record any exceptional behavior and / or areas of concerns related to client's behaviors / interactions.
  • Assist in admission / orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of client / patient and / or belongings and collecting any urine / lab specimens for testing.
  • Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.
  • Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and / or treatment team in a timely manner.
  • Assist, educate, and redirect clients / patients in performing daily activities as needed.
  • Monitor client activities and document client activities occurring on shifts that are relevant to client's / patient's progress or behavior, including bed check documentation during overnight shifts.
  • Ensure all clients / patients are accounted and present in scheduled activities.
  • Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused approached to issues of concern.
  • Ensure precaution protocols are adhered to and appropriate documentation occurs.
  • Assist in monitoring general health conditions of clients / patients facilitating communications with the supervisor or treatment team in a timely manner.
  • Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned. NOTE : In some programs, this may be a core aspect of job duties.
  • Provide client / patient transportation as needed to and from appointments. NOTE : In some programs, this may be a core aspect of job duties.
  • Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.
  • Complete all mandatory trainings within the required time frame within State Regulatory / CARF Standards.
  • Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.
  • Maintains a safe and clean environment by observing general rules of good housekeeping.
  • Reports maintenance problems, broken or malfunctioning equipment, other mechanical safety concerns following established reporting procedures.
  • Be knowledgeable and adhere to all program policies and procedures.
  • Demonstrate interest in long term and short term goals and objectives of the organization.
  • Other duties as assigned by Leadership.
  • Knowledge, Skills, and Abilities :

  • Knowledge of confidentiality laws governing the treatment of substance use and mental health disorder treatment.
  • Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports.
  • Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively with clients, Employees of organization, family members and other community contacts.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Basic key-boarding skills and navigate / enter notes within electronic medical record.
  • Ability to deal with problems involving several concrete variables within standardized situations.
  • Ability to establish rapport with client / patient population while maintaining appropriate boundaries.
  • Experience and Education Qualifications :

  • High School education OR equivalent and two (2) years responsible employment
  • Experience in Human Services or related field preferred.
  • OR
  • Exceptions to the qualifications listed may be made by the appropriate Executive Team member.
  • St. Louis County Programs : Bachelor's Degree, OR
  • MAADC I or II
  • For Residential Care Facility (RCF) : Become credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position.
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