Operations Supervisor

We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization.

We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.

Our rich history is built on decades of experience, teamwork and outstanding performance… and our future is built on people like you!

Overall Purpose of the Job

To supervise the smooth and efficient running of all operations for product line for area of responsibility. Responsible for coordinating

the manpower and technical requirements e.g. the movement of equipment, materials and personnel to ensure actioned in line with

clients’ requirements.

Key Activities and Accountabilities

1. Assess service delivery requirements for each job within assigned location and ensure that the manpower and technical

resources are available to undertake operations in line with client’s requirements

2. Supervise the day to day activities of individuals performing well site work and job planning roles

3. Communicate job specific details, information and conduct pre-job and post job meetings to appropriate service delivery and

support staff

4. Utilise technical and or operational expertise to provide service delivery solutions for customers; order equipment specific to

customer specifications / job requirements

5. Communicate effectively with customers and service delivery staff to resolve service and or delivery issues and irregularities

6. Coordinate the engagement and use of third party services and equipment within assigned location

7. Ensure completion of required documentation and accuracy of data for company procedures, processes and specific client’s

requirements is undertaken

8. Ensure all costs and required information is collated for the invoicing process to ensure their accurate completion in a timely

manner

9. Ensure that the latest revision of documentation is used and outdated versions are removed from circulation; ensure that

operational crews are informed of, and understand any changes to, operations procedures and job planning paperwork

• 10. Ensure that all incidents and non-conformances are reported in line with the appropriate procedures and deadlines;

participate in incident investigations as required

11. Ensure that all 3rd party rental items are tracked to make certain that they are returned to the supplier at the earliest

opportunity

12. Ensure objectives under Employee Development Plan are met.

13. May be required to undertake an on call rota to facilitate 24 hour coverage on operations performance / technical status to

customer, team in the field and internal management when required

14. Liaise with client, operational team, management and internal departments as and when required to ensure all aspects of

the operations are discussed with the relevant parties to ensure effective communication to allow continued safe operations

and task completion within deadlines

15. Actively adhere to the Code of Conduct and Anti-Bribery policies, procedures and processes to ensure the highest ethical

standards are maintained and exposure to liability or risk to Expro’s reputation is minimised. Provide leadership in all ethical

issues; ensure employees are aware of Expro’s compliance requirements and feel able to report possible violations or

conflicts of interest

16. Actively adhere to and ensure compliance with applicable Quality policies, procedures, processes & systems. Take an active

part in quality improvement processes. Act on reported deficiencies and approve deviations from standard procedures as

appropriate

17. Ensure that employees adhere to and comply with all applicable Health, Safety & Environmental (HSE) policies, procedures

and processes. Provide leadership in HSE; encourage employees to take responsibility and be accountable for their own and

others’ safety and provide an environment where they feel authorised to stop any unsafe job. Ensure that all incidents and

non-conformances are reported in line with the appropriate procedures and deadlines; ensure that all incidents are

investigated and corrective actions raised as required; where appropriate, participates in incident investigations

18. Supervise, mentor and coach direct reports and ensure completion of their Employee Development Plans. Where

applicable, ensure that training and competency programs are in place to facilitate the mentoring of subordinates through the

competency system. Conduct competency assessments when required

Job Knowledge and Qualifications

1. Formal technical qualification; 8+ years technical experience within product line including wellsite / field experience

2. Previous Team Leader / Supervisory experience

3. Satisfactory results of all required employment screenings (ie background check, drug / alcohol test, etc).

At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success.

Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently.  Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.

The only way to apply for a job at Expro is on our website. For more information around safe recruitment and how we recruit please visit our website at

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