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1-20- Service Desk Specialist
1-20- Service Desk SpecialistFocused HR Solutions • Raleigh, North Carolina, United States
1-20- Service Desk Specialist

1-20- Service Desk Specialist

Focused HR Solutions • Raleigh, North Carolina, United States
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This job is remote.

Our client has an opening for a Service Desk (739934)

This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC

Please send rate and resume:
  • Experience providing excellent customer service skills using ITIL methodology Required 2 Years
  • Experience working in a call center environment and Service Desk role Required 2 Years
  • ServiceNow experience Desired
  • HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired
  • Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
  • Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
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1-20- Service Desk Specialist • Raleigh, North Carolina, United States

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