Customer Relations Specialist

A company is looking for a Customer Relations Specialist.

Key Responsibilities

Act as the product knowledge expert and provide support for incoming calls from agencies

Manage dealer agreements, including tracking submissions and maintaining accurate records

Assist team members and handle correspondence with insurers regarding licensing and contractual policies

Required Qualifications

High School diploma or equivalent

2+ years' experience in an automotive sales or administration-related environment

Experience with CRM tools or Sales Force preferred

Proficient in Microsoft Office products and ability to learn proprietary software

Willingness to work beyond normal scheduled hours as necessary