Hotel Front Desk Clerk

Job Description

Job Description

The Country Inn & Suites in Springfield is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate’s primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.

SKILLS & KNOWLEDGE :

• Must have the ability to provide professional and courteous guest service.
• Must have good time management skills and the ability to work with minimal supervision.
• Must have good organizational skills, the ability to multitask and strong attention to detail.
• Must have the ability to understand and follow verbal / written instructions and communicate both verbally and in writing.
• Must have the ability to maintain a positive and professional attitude when handling guest situations.
• Must have a working knowledge of computers and basic math skills.
• Customer service experience preferred, but not required.

ESSENTIAL FUNCTIONS :

We offer flexible hours, competitive pay of $15 per hour, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to regular, full-time associates after eligibility requirements have been met (free medical for employees and highly discounted for spouse / child / family).

Other opportunities are available. Apply today!

Candidates offered employment must submit to a background check and drug test.

We are an E-Verify participating employer.

EOE M / F / Vet / Disability