OR XRay Radiology Technologist

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram .

Position Summary :

We have an exciting opportunity to join our team as a Administrative Assistant - Brooklyn.

In this role, the successful candidate Assists the Site Director in coordinating the daily clerical functions of outpatient rehabilitation site. Serves as the lead support person for clerical staff and coordinates day-to-day office operations. Provides secretarial and administrative support to the outpatient Site Director. Performs diversified administrative functions enabling efficient office operations.

Job Responsibilities :

• Demonstrates an awareness of and respect for coworker / patients cultural background. Incorporates patients cultural background and values in methods of communication. Assesses the patients ability to communicate in English and assists in the provision of an interpreter as needed.
• Ensures front desk staff has confirmed evaluation appointments and no show appointments have been recalled in order to maintain visit volume expectations.
• Provides oversight of basic front desk operations including scheduling of appointments, Epic registrations, and cashiering as needed to ensure timely completion of all tasks.
• Provides oversight to the insurance authorization process for all therapy services and ensures patient appointments are appropriately scheduled and completed within the approved authorization period.
• Provides oversight to all medical record requests to ensure payment has been received and the request is completed.
• Ensures office environment is compliant and reports site-related operational issues to Site Leadership and / or engineering department
• Responds to calls and visits from visitors, staff, and patients and provides information according to established policies; determines the urgency of the situation and notifies Site Leadership when needed.
• Attends staff meetings as required and participates on committees as directed. Composes correspondence, memos and emails, as instructed. Types, formats and proofreads a variety of materials including agendas, memos, reports, charts, statistics, meeting minutes, etc as requested.
• Interacts with interdepartmental personnel throughout the health centers and hospital departments.
• Oversees Epic workqueues ensuring new referrals are scheduled daily and registration errors are corrected in a timely fashion.
• Coordinates daily operations of specialized services in the site including but not limited to outreaching to physicians, coordinating vendor schedules, patient scheduling and follow up, etc.
• Provides oversight to the monthly reconciliation of metrocards and ensures reports are submitted timely.
• Serves as a mentor / resource for clerical staff and provides training when needed.
• Provides excellent customer service to patients and handles patient complaints related to front desk issues as needed. Reports all issues to Site Leadership.
• Provides administrative support to Site Leadership and staff as needed. Additional tasks as assigned.

Minimum Qualifications :

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone's network provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view Family Health Centers at NYU Langone's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,483.52 - $66,642.88 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Required Skills

Required Experience