Business Analyst

Summary

– Work with business users to elicit requirements via interaction design sessions, business process descriptions, User stories, data analysis

– Drive key meetings with product managers including grooming sessions, system demos, user acceptance testing

– Participate in project planning including project management, issue management, communication and change management

– Collaborate with Salesforce Architect, development and testing team (Onsite and Offshore) to create an understanding of business requirements and drive requirements into well-architected solutions on Salesforce.com platform

– Collaborate with offshore functional and development team leads to walk them through the functional specification and clarify any functionality or process related questions

– Test the functionality of the build once the developers deploy them into QA environment

– Support business leads and the test facilitator during the User Acceptance Testing Phase

Experience with Salesforce and working in a GMP (Good Manufacturing Practices) environment is preferred. Demonstrated experience coordinating across multiple functional areas is required. Demonstrated experience driving problem resolution is required.