Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. Our approximately 1,000 lawyers located in 10 offices in the world's key financial centers and political capitals collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com.
Position Summary
The Word Processing Coordinator provides seamless coverage when the Word Processing Supervisor is absent or away from the workflow area. In the event the Word Processing Supervisor is absent, the Coordinator will assume the lead role at the workflow desk. The Word Processing Coordinator is also responsible for document work which requires advanced knowledge of a full range of word processing applications. In addition, the Word Processing Coordinator is responsible for distributing, faxing, scanning, and copying documents as well as other responsibilities outlined below.
Shift : Monday / Tuesday / Wednesday - 7 : 00 p.m. to 7 : 30 a.m.
Essentials Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following :
- Monitor e-mail for work requests and respond in a timely manner
- Accept, log, and prioritize work requests
- Complete the Request for Work form and record the request in the electronic log
- Prepare the end of shift status report
- Diagnose and troubleshoot problematic jobs
- Check workstations in the Conference Center to ensure equipment is working and that there are adequate supplies
- Handle conference room reservation requests
- Answer Computer Support hotline calls when they are not available
- Check with Distribution Center for remaining work and review the end of shift status report
- Distribute remaining work from previous shift to staff
- Check Conflicts database for active conflict requests
- Perform conflict searches during off-hours
- Monitor and resolve technical problems associated with work requests
- Check paper supply and order as necessary
- Monitor proofreading temps including a review of procedures and paperwork
- Monitor general cleanliness and appearance of the Word Processing area
- Check Word Processing equipment periodically : printers, pcs, mfps, and transcription hardware / software
Qualifications / Position Requirements
Advanced level proficiency in Word, Excel, PowerPoint, Visio and AcrobatConsiderable knowledge of and the ability to use computers and software applications currently being used at the FirmEffective communication and sound judgmentExcellent attendance and punctualityDemonstrated ability to organize, direct, and perform high level coordinating duties in a manner conducive to full performance and high moraleDemonstrated ability to identify problems and develop appropriate and feasible solutionsAbility to maintain personnel records and prepare reports and correspondence accurately and efficientlyExcellent writing skills and the demonstrated ability to develop written reports, correspondence, and action plansConsiderable interpersonal skills, including the ability to establish and maintain effective working relationships with others.Must be able to work collaboratively with lawyers and business services professionals, demonstrating strong teamwork and a positive attitudeFlexibility in daily schedule to accommodate unexpected situationsExcellent written and verbal communication skillsMaintain composure and able to cope with varied situationsEnsure confidentiality of all the Firm's and clients documentation and informationEducation and / or Experience
Minimum of 5 years of relevant work experience in a legal or financial word processing centerHigh school diploma or equivalentCompensation
The expected base salary for this position ranges from $110,000 - 120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.