Benefits Specialist

Benefits Specialist

We are looking for a dedicated Benefits Specialist to join our team in Dayton, Ohio. This is a long-term contract position that requires someone with strong organizational skills and a customer-focused mindset. In this role, you will provide essential support for employee benefits programs, including open enrollment activities and ongoing administrative tasks.

Responsibilities :

• Coordinate and manage employee open enrollment processes, ensuring smooth and accurate implementation.
• Provide guidance and support to employees regarding benefits options, claims, and related inquiries.
• Prepare detailed reports and analyze data using Microsoft Excel to track benefit program performance.
• Assist with COBRA administration and claim processing to ensure compliance and efficiency.
• Collaborate with internal teams to address employee relations and customer service needs.
• Utilize CRM tools to maintain accurate records and improve communication with employees.
• Conduct audits of benefits processes and systems to identify areas for improvement.
• Facilitate virtual meetings using Cisco Webex to communicate updates and provide training.
• Respond promptly to employee requests for assistance with benefit-related matters.
• Support various administrative tasks to ensure the seamless operation of all benefit functions.

Requirements :