Medical Receptionist

Overview

Regional Cancer Care Associates (RCCA) is looking for an exceptional Medical Receptionist to join the Join Our Team at Regional Cancer Care Associates (RCCA)!

Are you a dynamic and compassionate individual looking to make a meaningful impact in the healthcare sector? RCCA is seeking an exceptional Medical Receptionist to be the welcoming face of our team. In this vital role, you will professionally greet and welcome patients, as well as their friends and family, ensuring they feel comfortable and cared for from the moment they step into our facility.

Employment Type : Full Time

Location : Manchester, CT

Compensation : $20 - $25 an hour

Compensation packages based on your unique skills, experience, and qualifications

As of the date of this posting, RCCA offers a comprehensive benefits package for this position, subject to eligibility requirements. In addition to the salary, we provide : Health, dental, and vision plans, Wellness program, Health savings account - Flexible spending accounts, 401(k) retirement plan, Life insurance, Short-term disability insurance, Long-term disability insurance, Employee Assistance Program (EAP), Paid Time Off (PTO) and holiday pay, Tuition discounts with numerous universities.

We believe these benefits underscore our commitment to the well-being and professional growth of our employees.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patients insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distributes condolence cards to patients families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic / corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Qualifications

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20 / 20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.