Claims Business Process Engineer

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values : accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits :

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities

The Business Process Analyst / Process Engineer is responsible for analyzing, designing, and optimizing end‑to‑end workflows within the Property & Casualty (P&C) Claims organization. This role partners closely with Claims Operations, Technology, Data, and frontline Claims teams to identify opportunities to improve efficiency, reduce leakage, enhance customer and adjuster experience, and support the strategic evolution of claims capabilities.

The ideal candidate combines strong analytical capability, process engineering expertise, and working knowledge of P&C insurance claims.

Core Competencies

Key Responsibilities :

Process Analysis & Optimization

Data & Performance Insights

Technology & Automation Enablement

Cross‑Functional Collaboration

Change Management & Implementation

Qualifications

Required

Preferred

Salary Range

$100,000.00-$160,000.00

The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

The annual base salary range posted represents a broad range of salaries around the . and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and / or training.