Bilingual Telehealth Coordinator

A company is looking for a Telehealth Outreach Coordinator for its Virtual Care Center.

Key Responsibilities

Answer inbound calls and manage the Virtual Care Center phone queue

Schedule virtual appointments and assist with referrals and authorizations

Provide training for new hires and complete administrative tasks as needed

Required Qualifications, Training, and Education

High school diploma or GED required; medical assistant program completion preferred

Minimum 1 year of experience in a primary care or medical office setting

Experience providing high-quality customer service and technical assistance

Proficiency in Microsoft Suite programs and ability to use multiple systems simultaneously

Bilingual in Spanish preferred