Senior Account Manager - Programmatic Retail

Senior Account Manager - Programmatic Retail

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

About You

Our Senior Account Manager, Programmatic is responsible for overseeing the successful execution and optimization of programmatic campaigns with a high level of media-buying expertise and operational excellence within our retail vertical. In this role, you will serve as a strategic partner to clients, manage complex campaigns, and provide mentorship and day-to-day guidance to Account Managers and Coordinators to support their development and ensure strong team performance.

Job Responsibilities

• Partner closely with client services and programmatic teams to deliver client-first recommendations and provide day-to-day programmatic expertise.
• Build, strengthen, and maintain effective client relationships by communicating performance insights and strategic opportunities.
• Demonstrate strong problem-solving abilities, strategic thinking, and clear communication in all client and internal interactions.
• Act as a proactive self-starter who can independently manage workflows while collaborating across teams.
• Support the development and execution of programmatic strategy to drive performance and achieve client goals.
• Provide guidance, feedback, and light mentorship to Account Managers and Coordinators to support their growth.
• Champion our core values and contribute to a positive, collaborative team culture.
• Bring forward innovative ideas and challenge existing processes to help elevate team performance and campaign results.

Qualifications

What Impresses Us

What Do We Offer?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package :

We Support You Being You :

DEPT is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It's totally confidential and only used to make sure you feel fully supported at every step.

DEPT participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Diversity, Equity, & Inclusion :

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.

US Remote Range

$80,000 - $100,000 USD