A restaurant technology platform in New York is looking for a Head of Customer Success & Onboarding. This player-coach role will lead strategic accounts while streamlining the onboarding process. Success involves increasing customer retention, refining team operations, and improving adoption metrics. Candidates should have 6–8+ years of experience in Customer Success or Onboarding within B2B SaaS and a strong leadership style rooted in clarity and positive problem-solving. Competitive compensation and benefits are offered.
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Head Of Customer • New York, NY, United States