Operations Analyst - Growing Tech Startup - SF

Operations & Process Analyst

Growing Tech Startup | San Francisco, CA (On-site)

Full-time | $80K - $140K + Competitive Equity

About the Company

Our client is a fast-growing tech startup that's revolutionizing business communications. They've achieved remarkable growth from $0 to $13M in revenue in just 18 months and are building a multi-billion dollar company with a lean, high-performing team of under 50 employees. With $12M in funding and a commitment to maintaining exceptional talent density, they're poised for continued rapid expansion.

The Opportunity

We're seeking an Operations & Process Analyst to play a critical role in scaling operations and unlocking an extensive customer pipeline. This position is perfect for someone who thrives on building systems from scratch, solving complex problems creatively, and driving operational excellence.

This role will directly impact the company's ability to continue its rapid growth trajectory by designing, implementing, and refining the processes that power customer success.

What You'll Do

• Analyze & Optimize : Identify inefficiencies in existing operational processes and develop solutions for improvement
• Build from Scratch : Design, document, and implement new scalable workflows and systems
• Own Customer Success : Design and manage the end-to-end process for customer setups, coordinating with internal teams and external vendors
• Problem-Solve Creatively : Tackle complex operational challenges by testing innovative solutions and building the company's operational playbook
• Collaborate Strategically : Work closely with leadership to accelerate processes and drive continuous improvement

What We're Looking For

Experience :

Skills & Qualities :

Compensation & Benefits

Location & Work Environment

Why This Role Matters

This isn't just another operations role—it's an opportunity to build the operational foundation of a rapidly scaling company. You'll have the autonomy to design systems, the support to test new ideas, and the impact of seeing your work directly contribute to unlocking millions in revenue growth.

Ready to build something exceptional? Apply now to join a team that values operational excellence, creative problem-solving, and rapid execution.

Our client is an equal opportunity employer committed to building a diverse and inclusive team.

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