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Field Team Manager
Field Team ManagerJersey Mike's Subs • Bethel Park, PA
Field Team Manager

Field Team Manager

Jersey Mike's Subs • Bethel Park, PA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Field Team Leader - Jersey Mike's

Location : Multiple Locations over the greater Pittsburgh Area(Travel Required)

Job Type : Full-time with Overtime Options

Compensation : $20 per hour

Benefits : Health, Dental, Vision, Paid Time Off, Sick Days

About Us : Jersey Mike's is a rapidly growing franchise dedicated to serving authentic, delicious submarine sandwiches with a commitment to quality and exceptional customer service. We believe in fostering a supportive environment where our team members can thrive and grow.

Position Summary : We are seeking a highly motivated Field Team Leader to join our expanding operations. This pivotal role involves traveling to various Jersey Mike's locations to provide hands-on support, training, and operational guidance to store managers and their teams. The ideal candidate will be a proactive leader with a passion for developing talent and optimizing store performance. This position is a stepping stone towards General and District Manager positions.

Key Responsibilities :

  • Collaborate closely with store managers to identify training needs and operational areas for improvement.
  • Conduct on-site training sessions for new and existing staff members on all aspects of Jersey Mike's operations, including food preparation, customer service standards, cleanliness, and brand protocols.
  • Implement and reinforce best practices to ensure consistent quality and efficiency across all assigned locations.
  • Assist managers in developing and implementing strategies to elevate overall store operations, enhance customer experience, and achieve sales goals.
  • Provide constructive feedback and coaching to team members to foster a culture of continuous improvement and high performance.
  • Monitor operational compliance with company policies, health and safety regulations, and brand standards.
  • Act as a liaison between store management and regional leadership, reporting on progress and challenges.
  • Support new store openings or special projects as needed.

Qualifications :

  • Previous experience in a leadership role within the food service or quick-service restaurant (QSR) industry, preferably with multi-unit experience.
  • Proven ability to train, mentor, and motivate staff effectively.
  • Strong understanding of restaurant operations, including inventory management, cost control, and customer service.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and manage time effectively while traveling.
  • Must possess a valid driver's license and reliable transportation .
  • Flexibility to travel frequently to various Jersey Mike's locations.
  • High school diploma or equivalent; additional education or certifications in hospitality management are a plus.
  • Why Join Our Team?

  • Competitive hourly wage of $20 with opportunities for overtime.
  • Comprehensive benefits package including Health, Dental, and Vision insurance.
  • Paid Time Off and Sick Days.
  • Opportunity for growth starts here!
  • Be part of a growing brand with a strong commitment to its employees and community.
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