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Freight Account Processor
Freight Account ProcessorU.S. Bank • Naperville, Illinois, USA
Freight Account Processor

Freight Account Processor

U.S. Bank • Naperville, Illinois, USA
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  • [job_card.full_time]
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At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

As a wholly owned subsidiary of U.S. Bank Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goalsno matter what they need. From transaction processing to customer service to driving innovation and launching new products were building a range of tailored payment solutions powered by the latest technology. As part of our team you can explore what motivates and energizes your career goals : partnering with our customers our communities and each other.

Job Description

The Account Processor / Auditor position is responsible for coordinating audit exception support activities and acts as an intermediary to help resolve audit disputes across many accounts. This is a client facing position where duties involving customer contact performed primarily through telephone or email communication methods. Additionally the Account Processor / Auditor is responsible for utilizing audit reporting; conducting analytical review; executing complex rating solutions and participates in periodic review and recommendation of operational system and procedural enhancements for audit scalability a selective portfolio of accounts and ensures key audit deliverables are being met by set deadlines. Maintains high service satisfaction by following up on client inquiries Collaborates with internal teams and individuals to ensure high levels of service delivery. Participates in the review and recommendation of operational systems and procedures affecting assigned units. Audit Exceptions are transactions with an amount that the client expects to pay but does not equal what a carrier has invoiced. All exceptions that prevent an invoice from being paid are reported and managed in the Syncada application.

The role offers a hybrid / flexible schedule which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Must be located in Illinois will be expected to be in office 3 days out of the week

Start Date : January 26th 2026

Schedule : 6am-2 : 30pm Monday-Friday

Basic Qualifications

  • High school diploma or equivalent
  • Typically three to five years of clerical and customer service experience.

Preferred Skills / Experience

  • Minimum one year of operations experience in the freight audit and pay services industry
  • Thorough knowledge of products services terminology procedures and systems related to assigned area
  • Strong customer service skills
  • Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
  • Ability to identify and resolve / escalate complex problems
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • Effective verbal and written communication skills
  • If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to our disability accommodations for applicants .

    Benefits :

    Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following :

    Healthcare (medical dental vision)

    Basic term and optional term life insurance

    Short-term and long-term disability

    Pregnancy disability and parental leave

    401(k) and employer-funded retirement plan

    Paid vacation (from two to five weeks depending on salary grade and tenure)

    Up to 11 paid holiday opportunities

    Adoption assistance

    Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law

    Review our full benefits available by employment status here .

    U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

    The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $20.00 - $25.77

    U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and / or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

    Posting may be closed earlier due to high volume of applicants.

    Key Skills

    Loan Processing,Typing,Data Entry,Customer Service,Organizational skills,Basic Math,Computer Skills,Fraud,Microsoft Outlook,10 Key Calculator,Fair Housing Regulations,Food Processing

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 20 - 25

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