Restaurant Manager (Ihop)

Job Description

Job Description

Job Title : Restaurant ManagerResponsibilities :

• Staff Management :
• Hire, train, and supervise restaurant staff, including servers, cooks, hosts, and dishwashers.
• Conduct performance reviews, offer feedback, and manage employee development.
• Ensure adequate staffing levels to meet customer demand.
• Create and manage work schedules for employees.
• Customer Service :
• Ensure that customers receive high-quality service and resolve any customer complaints or issues promptly and professionally.
• Monitor customer feedback and take necessary actions to improve service quality.
• Maintain a welcoming, positive, and friendly environment for both customers and staff.
• Operational Oversight :
• Manage the day-to-day operations of the restaurant, including food preparation, service quality, and cleanliness.
• Ensure compliance with all health, safety, and sanitation regulations.
• Monitor and maintain inventory levels of food, beverages, and supplies, placing orders when necessary.
• Control costs and oversee budgeting, including labor costs, food costs, and other operational expenses.
• Financial Management :
• Prepare and manage the restaurant’s budget and financial reports.
• Analyze financial data and implement strategies to increase profitability and reduce waste.
• Handle cash management, including cash deposits, financial transactions, and accounting procedures.
• Quality Control :
• Ensure that food quality and presentation meet IHOP’s standards.
• Oversee food safety protocols and ensure that food is prepared according to company guidelines.
• Perform regular checks to ensure cleanliness and organization of kitchen and dining areas.
• Marketing and Promotion :
• Assist with local marketing initiatives and promotions to drive business.
• Ensure the restaurant meets sales goals and develops strategies to increase traffic.
• Stay current on IHOP promotions, new menu items, and operational updates.
• Compliance and Safety :
• Ensure all local, state, and federal laws are followed, including employment regulations and safety protocols.
• Implement and enforce restaurant policies and procedures to ensure a safe and efficient work environment.
• Ensure that health inspections and safety audits are passed.

Qualifications :

Physical Requirements :