Manager, Revenue Cycle Vendor Management

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.


The Vendor Management Manager provides management of standardized vendor processes to support Huron Managed Services clients and teams. This role is responsible for oversight of vendor reporting, performance, assistance with implementation of vendor onboarding, analysis of vendor cost and supporting Request for Proposal (RFP) processes. The Vendor Management Manager leads implementation and sustainability of standard vendor management processes across Huron’s Managed Services clients. Operational leaders will rely on this individual to manage analysts dedicated to supporting the performance of the vendors providing services and solutions within the scope of Huron Managed Services’ revenue cycle functions across all clients. This role will require close coordination with stakeholders from Huron Managed Services leaders and clients.

KEY RESPONSIBILITES:

• Oversee and manage a team whose responsibilities include:
• Facilitates ad hoc and recurring calls with revenue cycle services and/or solutions vendors. Coordinates with Huron Managed Services leaders and/or client contacts for maintenance or optimization of vendor operating guidelines and workflows.
• Assists with management of vendor relationships on behalf of Huron Managed Services clients in coordination with key vendor contacts.
• Coordinates with Huron Managed Services clients to on board new clients and assists with file testing and technical workflows.
• Develops, optimizes and distributes performance reports for vendors not managed by a third-party vendor management firm.
• Reports on risks, barriers, accomplishments and progress to vendor management leadership and other departments on both a recurring and ad hoc basis.
• Represent Huron Managed Services in designated leadership forums
• Establishes and develops long-term relationships with vendor partners to ensure continued business success and growth. Establishes and demonstrates trusting and proactive communication with clients and vendor partners by being dependable, competent, and providing timely responses.
• Establishes, develops and maintains effective working relationships with clients at all levels of the organization. Coordinates with vendor partners and internal stakeholders to identify, address and resolve problems. Acts as the subject matter expert (SME) on operational and vendor processes. Coordinates and participates in training vendor partners on new processes, policies and practices. Coordinates and documents workflow processes while working alongside Huron Managed Services leaders and training team to provide content where appropriate.
• Assists in facilitating RFP and contractual processes, including coordinating meetings, contract renewal and vendor onboarding. Oversees competion of reports and analysis of performance metrics, trending and issues log information as well as driving continuous improvement in vendor relationships.
• Manages the end-to-end relationship with vendors, including input into contract negotiation and handling post-contractual issues (i.e., inventory tracking, claims resolution, etc.). Identifies operational inefficiencies to identify workflow enhancements for a better patient, client and vendor experiences. Offers advice and observations to vendor leadership.

CORE QUALIFICATIONS:

• Bachelor’s degree, preferably in business administration or a related health care field
• Limited travel required.
• Current permanent U.S. Work Authorization required.
• 3 years of revenue cycle systems experience.
• 2 years of working with multiple revenue cycle vendors (i.e. low dollar, workers compensation, denials, liability, early out, etc.)
• 2 years of reporting and analytical experience utilizing revenue cycle solutions EHR systems.
• 2 years of supervisory experience.
• Experience working with pulling data from various EHR systems preferred.
• 2 years of leadership experience in a multi-facility, integrated health care delivery system or consulting experience preferred
• Familiarity with revenue cycle systems, deep understanding of revenue cycle process flow and financial analysis
• Familiarity with contract language, ability to negotiate terms with coordination of legal counsel preferred
• Strong communication skills at all levels of the organization with desire to work as part of a team in a partnership role
• Advanced skills in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
• Ability to rapidly learn revenue cycle systems and underlying data architecture
• Ability to grow into a broader role in financial and performance management

Position Level

Manager

Country

United States of America