Manager

Manager Role

The Manager role supports the General Manager in every aspect of the restaurant's operations. They uphold promises to their Team, their Guests, and the Business. The Manager will direct, lead and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Essential Functions

• Conducts team member interviews.
• Conducts team member reviews every 6 months and creates action plans to ensure growth and development.
• Supports the Head Trainer to ensure training materials available are consistently and effectively used in team member training.
• Team members are coached, trained and developed in their job roles for all work areas.
• Team members are provided with the tools, education and experience to perform individual job descriptions to standards.
• Conducts all new team member orientation and supports trainers in each day of training.
• Personally, follows up with both team members.
• Conducts performance oriented training and maintains accurate training records.
• Supports the manager-in-training training program when needed.
• Analyzes own strengths and weaknesses.
• Develops self-improvement objectives, goals and an implementation plan utilizing training programs.
• Supports the General Manager in the development of new managers.

Profitability

Personnel Administration / Administrative Duties

Business Development / Business Understanding and Leadership

Restaurant Operations

Guest Service and Relations

Team Member Relations and Team Building

Performance Management & Personal Effectiveness

Requirements

Minimum Qualifications

Knowledge, Skills and Abilities

Physical Requirements