A company is looking for a Patient Engagement Specialist to manage patient refill processes and support pharmacy inquiries.
Key Responsibilities :
Proactively coordinate medication refills and manage pharmacy claim adjudication
Make outbound patient refill calls and handle inbound inquiries
Clarify prescription orders and assist in resolving adjudication errors
Required Qualifications, Training, and Education :
State registered pharmacy technician; national certification as CPhT preferred
1-3 years of experience as a pharmacy technician, particularly in managing refills
High school diploma or GED required
Experience with specialty pharmacy and clinical care teams preferred
Ability to obtain additional licensure if required within an agreed timeframe
Pharmacy Technician • Olympia Heights, Florida, United States