Computer Technician

Summary / Objective

Under the supervision of the Director of Technology and Systems Administrator and in collaboration with District Network and Cyber Security administrators provide front-line support on multiple campuses across the District. Install maintain troubleshoot and upgrade computer hardware software personal computer networks and relevant software applications. Assess user training needs and train users in effective use of educational and informational technologies. Perform related work and other duties as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :

• Respond to all internal and external customers as it relates to position in a prompt efficient friendly and patient manner.
• Serve as a troubleshooter for hardware problems with employee computers and related equipment.
• Install and configure employee computer and peripheral computer equipment including printers scanners digital cameras bar code readers etc.
• Install terminate test and troubleshoot network cabling including cable conduit raceways patch panels and modular keystone jacks.
• Move add and change computer and telephone equipment.
• Maintain data and device security compliance according to District standards.
• Maintain accurate reporting of work performed using enterprise-level ticket tracking systems.
• Maintain inventory control of parts required in repairs or replacement.
• Act as a technical resource in assisting users to resolve problems with equipment and data; staff a centralized help desk to facilitate exchange of information and advice.
• Maintain knowledge of and adheres to all policies regulations and rules.
• Perform related duties as assigned in a safe and prudent manner.

Other Duties

This job description is not a comprehensive listing of duties responsibilities or activities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Competencies

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates throughout the District.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type / Expected Hours of Work

At Will Notice of Employment does not provide a guarantee of a particular schedule of work or a minimum number of days or hours.

This is a 12-month 40-hour per week non-exempt position. This position is eligible for medical benefits. Extended work hours to meet deadlines may occasionally be required.

Required Education and Experience

High School Diploma or equivalent and two or more years of experience in computer technology personal computer repair operating software or basic electronics; or any combination of education and experience that would allow the incumbent to successfully perform the essential functions of the position.

Preferred Education and Experience

Required Certifications / Licenses

Work Authorization / Security Clearance

Must be able to pass a criminal background check and obtain a Fingerprint Clearance Card with an IVP number through the Arizona Department of Public Safety.

Required Experience :

IC

Key Skills

AutoCAD 3D,Drupal,Interior,AC Maintenance,Biotech,Arbitration

Employment Type : Full-Time

Department / Functional Area : Administration

Experience : years

Vacancy : 1