Customer Service Representative

Job Summary:

The Customer Service Representative role involves providing excellent customer service by offering appropriate information and directing clients to the correct departments. The ideal candidate will possess strong communication, attention to detail, and multitasking skills, with the ability to work effectively in a team and remain calm under pressure.

Location:Glen Allen, Virginia, United States

Responsibilities:

- Providing appropriate service and information to customers.
- Referring clients to other departments as needed.
- Working well in a team environment.
- Maintaining composure in high-stress situations.

Required Skills & Certifications:

- Excellent customer service skills.
- Clear communication skills and a strong command of the English language.
- Strong attention to detail.
- Multitasking skills and good organizational abilities.
- Ability to work calmly under high-stress situations.
- Computer literacy.

Preferred Skills & Certifications:

- Not specified.

Special Considerations:

- Not specified.

Scheduling:
- Duration: 12 months (Possible Extension).