Service Information Specialist

Service Information Specialist

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who care not just about the work we do but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.

As a Service Information Specialist at Caterpillar, you will design, create and maintain service technology for Go To Market documentation and / or data for company products.

What You Will Do :

• Creates, validates, and revises service technology information and / or data in support of new product introduction, continuous process improvement, and revision timelines. Manages and acts on dealer feedback.
• Utilizes interfaces for different delivery media; integrates text, graphics, and hyperlinks as needed.
• Ensures all service technology information is created accurately, with a clear feature value story.
• Participate and potentially lead our service technology webinars showcasing digital tools and gathering feedback.

What You Will Have (Basic Requirements) :

What You Will Get :

Through it all, we are one team creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience.

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range : $79,800.00 - $119,760.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits : Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

This position requires working onsite five days a week. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com / careers.