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Referral Program Coordinator
Referral Program CoordinatorPascack Valley Medical Center • Westwood, NJ, United States
Referral Program Coordinator

Referral Program Coordinator

Pascack Valley Medical Center • Westwood, NJ, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Overview

Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Westwood, NJ.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive : We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First : We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better : We use advanced technology to support our team and enhance patient care.
  • Learn more about the benefits offered for this job.

Get to Know Your Team :

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

    • Responsibilities

  • This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
  • The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via online chat.
  • Will consider highly qualified applicants for hybrid or remote positions.

    • Qualifications

    Job Requirements

  • Minimum : High School Diploma; GED.
  • Ability to produce in an autonomous work environment; consistently at work and on time, as established; arrives at meetings and appointments on time
  • Excellent communication skills - Speaks clearly and persuasively in positive or negative situations; listens well and asks and answers questions; selects and uses appropriate communication methods.
  • Provides excellent customer service - Manages difficult situations and responds promptly and completely.
  • Identifies and resolves problems on time.
  • Excellent time management - Prioritizes and completes assigned work
  • Excellent teammate - Provides and welcomes feedback, establishes and maintains effective professional relationships, works cooperatively, and offers professional assistance and support to co-workers.
  • Two or more years of experience with Electronic Health Record (EHR).

    • Preferred Job Requirements

  • Certified Medical Assistant.

    • Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

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    Referral Program Coordinator • Westwood, NJ, United States

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