System Administrator (Nashville)

Seeking a System Administrator. (Contract to Hire)

This position will provide primary application functional / technical support for the Salesforce application.

Typical duties include :

• Application support for assigned systems.
• Manage the day-to-day enterprise application functionality, including system administration and system configuration for the applicable systems.
• Support customer requests for configuration, implementation, and enhancement.
• Troubleshoot and resolve enterprise application issues for supported systems.
• Application testing, including the development of test plans and test cases and troubleshooting the application.
• Application training for supported applications (coordination, scheduling, instruction, preparation)
• Data management and monitoring, including archiving and purging processes where appropriate, monitoring / reviews of data or jobs queues and jobs, preparation and request of data updates outside operational users security, copying / backup processes.
• Schedule and distribute reports as requested (administration, monitoring / reviews, requesting.)
• Support and maintain application interfaces / integrations as needed.
• Annual / Quarterly software or setup maintenance for supported applications.
• User profile and license audits for assigned systems.
• Review current business processes and make recommendations for process improvement.
• Support project manager and team in configuration, implementing and maintaining of enterprise applications being implemented.
• Assist in researching selected enterprise applications functionality and apply identified information where appropriate.
• Prepare requirements using interviews, document analysis, requirements workshops, business process descriptions, business analysis, tasks, and workflow analysis.
• Project task and analysis work for enhancements and / or issues related to customer and vendor applications.

Minimum Qualifications :

1-2 years of business analyst or system administration experience in a software application or system matching up with the typical duties above for skill sets and experience.

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.