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Customer Service Professional
Customer Service ProfessionalUSA Jobs • Columbia, SC, US
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Customer Service Professional

Customer Service Professional

USA Jobs • Columbia, SC, US
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  • [job_card.full_time]
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Call Center Professional

Kelly Professional & Industrial is seeking Call Center Professionals to work at a diverse, and financially stable client in Columbia, SC.

Work at one of South Carolina's largest employers

Be a part of an organization that is a MAJOR supporter of community and charitable causes in South Carolina

Potential Temp-to-hire opportunity for those who come to work every day and perform above expectations

Financially stable, A+ (Superior) rated company, in business for more than 70 years

Competitive pay rate

Positive work environment

Pay : Ranges from $14.00 - $19.00

Shift : 8 hours between 7am-8pm Monday-Friday

What's a typical day as a Customer Service Professional? You'll be :

  • Responding to customer inquiries, and performing research as needed to resolve inquiries.
  • Reviewing and adjudicating claims and / or appeals.
  • Identifying incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.
  • Entering claims into the claim system after verification of correct coding of procedures and diagnosis codes.

This job might be an outstanding fit if you :

  • Have a High School Diploma or equivalent.
  • Have at least 2 years of call center experience OR a bachelor's degree or higher.
  • Have 1 years of claims experience
  • Have good verbal and written communication skills.
  • Have strong customer service skills.
  • Have good spelling, punctuation, and grammar skills.
  • Have basic business math proficiency.
  • Are able to handle confidential or sensitive information with discretion.
  • What happens next :

    Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

    Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Professional today!

    Trust the office staffing pioneer.

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