Benefits Manager

Benefits Manager

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Benefits Manager do at Fiserv? As a detail-oriented and results-driven Benefits Manager, you will be responsible for managing the day-to-day operations of U.S. health and welfare benefit programs in a fast-paced, associate-focused environment. This individual contributor role involves overseeing vendor relationships, ensuring regulatory compliance, resolving complex benefit issues, and leading the development and execution of communications plans. You will also manage key processes and projects and contribute to strategic initiatives that support the organization's broader benefits and wellness strategy. In this role, you will effectively communicate and engage associates, vendors and internal stakeholders.

What you will do :

• Manage and oversee health, wellness, and voluntary benefit programs.
• Serve as the primary liaison with plan vendors and service providers to ensure smooth operations.
• Analyze program utilization, ROI, and competitiveness; recommend improvements and cost-saving strategies.
• Ensure compliance with federal and state regulations, including timely filings and documentation.
• Recommend and implement process enhancements to improve efficiency and compliance.
• Resolve complex benefit issues and support non-routine scenarios with thoughtful solutions.
• Maintain and update benefits documentation including manuals and summary plan descriptions.
• Lead benefits-related projects and communication campaigns / events to promote employee understanding and engagement.

What you will need to have :

What would be great to have?

Important info about this role :

Perks at work :

Our commitment to Equal Opportunity : Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.