Manager

Restaurant Manager

The Restaurant Manager is responsible for administering, directing, and overseeing the effective recruitment and development of team members for the store. The Restaurant Manager ensures the proper implementation and effective application of all operational standards of quality service and cleanliness. The Restaurant Manager operates the restaurant in a cost-effective manner by assisting in setting and obtaining sales and profitability goals for the store. The Restaurant Manager is privy to and accountable for the full P&L statement for his or her store as if he or she owned the location.

The Restaurant Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations.

While assigned to a specific shift, the Restaurant Manager is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. The Restaurant Manager is ultimately responsible for the preparation of products according to operational and quality standards and management of the service delivered by the store team to deliver a great guest experience.

Restaurant Managers are responsible for providing leadership, direction, and motivation to the store team whether through Shift Leaders and / or an Assistant Manager, or directly. Restaurant Managers will be responsible for counseling, disciplining, promoting or firing of store level employees in the Restaurant Manager's store.

Responsibilities include but are not limited to :

• Leading operational excellence
• Keen focus on 100% guest satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controlling expenses
• Utilizing effective communication and coaching skills
• Managing purchasing, scheduling, sales, training, and physical facilities maintenance
• Highly motivated, enthusiastic, with demonstrated ability to think and work independently
• Experience in the food service industry is required. Food Safety, Serve Safe Certification

Minimum qualifications include :

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.